Terms & Conditions

Insured Patients

  • Miss Haloob’s fees are in line with insurance company guidelines, therefore they are usually covered in full with or without an excess to pay, depending on your policy.
  • It is the patient’s responsibility to obtain an authorisation number from their insurer prior to the consultation.
  • As long as the patient has provided an insurance policy number and authorisation number, invoices will be submitted directly to the insurer.
  • If the insurance company fails or refuses to settle an invoice, the patient is responsible for any outstanding fees.

Other Procedures

  • Fees for imaging, blood tests and skin prick testing are set by the facility.
  • For insured patients, the facility fee will be submitted to the insurance company (patient will be liable for any shortfall).
  • For self funding patients the facility fee is to be paid on the day of your consultation.

Self Pay Patients

  • The prices on the Fees Page are accurate as of October 2025
  • Appointment cancellations within 24 hours of the scheduled appointment time, as well as no shows, will incur a 50% charge of the appointment fee.
  • You will not be liable for any charges or fees if your appointment is cancelled by Dr Nora Haloob in advance for any reason.
  • Payment for treatment may be requested in advance of providing the service.
  • When advance payment is requested, Dr Nora Haloob is under no obligation to provide any services until payment is received.
  • Invoices will be sent to each patient following the delivery of any of services.
  • Invoices must be settled within 14 days of receipt and failure to do so may result in your case being referred for debt collection before proceeding with legal proceedings.